Need Help

Need Help

COUNSELLING & CASE MANAGEMENT

Everyone, from time-to-time, needs some help with the pressures of life.

Our counselling service is a vital service for young people, aged between 12 and 25, to access at a time when they are feeling overwhelmed. Informal counselling and general mental health support services are available during all our opening hours.

There’s no waitlist, no appointments, no cost and no cut off times.

Just come in – the door is open.

YOUTH ALCOHOL & DRUG SUPPORT PROGRAM

This program,  funded by WAPHA (WA Primary Health Alliance), opens the door to outreach and in-service support to those struggling with addiction or wanting to minimise the harm associated with substance use.

EMERGENCY RELIEF

Swan City Youth Service can help if you are having a hard time with food, clothing, toiletries and more. Youth Workers are available Monday to Friday to help. Thanks to support from our partners Oz Harvest, Share the Dignity, Youth Futures and Donations from our Community Supporters. If you or a young person you know are doing it hard give us a call on 9274 3488 to find out how we can help.

EMERGENCY HELP

CRISIS CARE
Telephone information and counselling service for people in crisis needing urgent help.
Free call: 1800 199 008

ALCOHOL AND DRUG SUPPORT LINE
A confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.
Call: (08) 9442 5000

MENTAL HEALTH EMERGENCY RESPONSE LINE
For anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals.
Call: 1300 555 788

SAMARITANS YOUTH LINE
Confidential, anonymous and non-religious.
Free call: 1800 198 313

POLICE ATTENDANCE
WA Police SMS (Only) Assist 0403 277 478.
Call: 131 444

KIDS HELP LINE
Free, confidential, 24-hour counselling service for young people.
Free call: 1800 551 800

LIFELINE
Free, confidential 24-hour counselling service.
Call: 131 114

FAMILY HELPLINE
Communication assistance for those whose primary language is not English. Phone 9223 1100 | TIS: 121 450
Free call: 1800 643 000

HEALTH DIRECT
24 hour health advice you can count on. A government-funded service, providing quality, approved health information and advice.
Free call: 1800 022 222

SEXUAL ASSAULT RESOURCE CENTRE (SARC)
The Sexual Assault Resource Centre (SARC) is located in Perth and provides a range of free services to people affected by sexual violence.
Call: 6458 1828 or Free call 1800 199 888

WOMEN’S DOMESTIC VIOLENCE HELPLINE
The Women’s Domestic Violence Helpline is a statewide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.
Call: 9233 1188 or Free call 1800 007 339

MEN’S DOMESTIC VIOLENCE HELPLINE
The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about their violent and abusive behaviours.
Call: 9325 6644 or Free call 1800 000 599

PETS IN CRISIS – RSPCA
The service is available via referral only, is free, and is open to all domestic pets including cats, dogs and pocket pets (rabbits, guinea pigs, mice etc.) for up to three months.
Call: 9209 9300

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